You’ve shopped around for car insurance, and now it’s time to make a choice. Although premium rates and the type of coverage you purchase is an important part of your decision, it is only half the story.
What good is your auto insurance policy if your insurer can’t or won’t pay your claim? When shopping for auto insurance, you should also consider an auto insurer’s claims service, customer service, and consumer complaints against the company.
Ask a Friend or Family Member
If you know someone who was involved in a car accident within the last few months, ask how the claim was handled.